The travel and hospitality industry has been the hardest hit by the COVID pandemic. But it’s on its way to picking itself up again, now that countries are relaxing their travel guidelines and hotels are being allowed to open their doors. That said, hotels and tour operators will have to remember that they’re now dealing with a new brand of travelers, one that’s increasingly nervous and extremely suspicious.
Has your marketing strategy gone mobile yet? And I am not just talking about having a mobile responsive site for your hotel. Are you reaching out to your consumers using the smartphone? If not, I would recommend you start right away