Gone are the days when hotels could be complacent about their energy consumption or not worry about things like ‘eco-friendly’ measures or sustainable initiatives. With customers round the world getting more and more aware, they’re demanding that hotels step up and shoulder the responsibility of reducing energy wastage. And it doesn’t hurt at all that your conservation efforts will also bear financial returns in the long run.
Off to follow your dream of having a hotel of your own. Congratulations. But before you take the plunge, have you kept the basics of such an investment in mind? If not, this post is for you. Read on …
There’s no denying that food is at the heart of your restaurant but arriving at the selection of food items that make their way on to the menu is no quick process. A lot of effort goes into designing a menu and you should give it the thought and attention that deserves
The popularity of boutique hotels among travelers has led to an ever-increasing number of acquisitions in the hospitality industry. However, corporations are struggling to adapt their business models in a way that preserves the individuality of these hotels while also maximizing profits. This article explores the boutique trend and how hotels can ensure that their acquisitions prove successful.
Today, when the customers are smart and more vigilant of their preferences and needs, it is time to restore your hotel loyalty programs if you already have them. From guest appreciation to incremental revenue, loyalty schemes are something that works in favour of the customers as well as the hotel.
Every hotel would like to proudly display a ‘No vacancy’ sign, which they believe is an indicator of how well they’re doing. However, occupancy isn’t the only metric to decide more profitability. Smaller hotels can just as easily boost their bottom line by employing a few clever marketing strategies.
The generation born between 1980 and 2000, known as the millennials and nicknamed Generation Me, is ambitious and will settle for nothing less than exclusive one of a kind experience. Consequently, the hospitality industry is making sweeping changes to its offerings to keep the millennials coming back for more.
Managing Hotels: Nuts and Bolts of Hotel Management is a helpful guide for hotel managers and individuals about the ins and outs of the hospitality industry. The book outlines how to cope with this dynamic business environment and the processes involved in efficient hotel management.
In this digital age, users now expect all products and services to be accessible to them via mobile apps or platforms and have formed an aversion to direct contact with customer service reps. Due to this phenomenon, it has become a priority for the hospitality industry to focus on mobiles for providing services and promoting themselves. Here’s an update on the current mobile trends are and what hotels can do to make the best of these.