The hospitality industry has always been dependent on technology to make its offerings more relevant to the modern world. However, in the era of the COVID-19 pandemic, technology will be integral to making hotel stay safer for travelers. Hoteliers will have to factor it into their plans going forward so that they’re able to build trust and impart a sense of security to the travelers across the world.
The corona virus pandemic might be the biggest challenge the hospitality industry has faced in years, with travel bans being enforced all over the world and the majority of hotels going empty. However, amidst all the uncertainty lies a strong belief that the industry will recover, slowly but surely. Here’s why.
: In the age of coronavirus, most of us are either stuck at home or right on the frontlines. We’re all cautioning each other to take precautions and practice social distancing. But is that term even correct? Here’s my take on social distancing and what being social really means during a pandemic.
‘Unprecedented’ – that is the word people are using to describe the pandemic that has brought the world to its knees. And in this situation, all tried and tested measures of crisis management have flown out of the window. If the tourism and hospitality industry are to stay afloat, they will have to find different ways to use this time at hand.
Gone are the days when hotels could be complacent about their energy consumption or not worry about things like ‘eco-friendly’ measures or sustainable initiatives. With customers round the world getting more and more aware, they’re demanding that hotels step up and shoulder the responsibility of reducing energy wastage. And it doesn’t hurt at all that your conservation efforts will also bear financial returns in the long run.
Off to follow your dream of having a hotel of your own. Congratulations. But before you take the plunge, have you kept the basics of such an investment in mind? If not, this post is for you. Read on …
There’s no denying that food is at the heart of your restaurant but arriving at the selection of food items that make their way on to the menu is no quick process. A lot of effort goes into designing a menu and you should give it the thought and attention that deserves
The popularity of boutique hotels among travelers has led to an ever-increasing number of acquisitions in the hospitality industry. However, corporations are struggling to adapt their business models in a way that preserves the individuality of these hotels while also maximizing profits. This article explores the boutique trend and how hotels can ensure that their acquisitions prove successful.
Today, when the customers are smart and more vigilant of their preferences and needs, it is time to restore your hotel loyalty programs if you already have them. From guest appreciation to incremental revenue, loyalty schemes are something that works in favour of the customers as well as the hotel.
Every hotel would like to proudly display a ‘No vacancy’ sign, which they believe is an indicator of how well they’re doing. However, occupancy isn’t the only metric to decide more profitability. Smaller hotels can just as easily boost their bottom line by employing a few clever marketing strategies.