He’s smart, well-informed, and on the list of every hotel out there. Millennials have pushed Baby Boomers out of the picture and taken their place as the segment that’s garnering the most love and pampering from the hospitality division. Hotels, both big and small, are vying for their attention. But the question is – are they able to get it? And if not, why?
Boutique hotels defy any particular definition. However, they are instantly recognizable by the idiosyncratic design, styled accommodation, intimate atmosphere, and personalized attention they offer to their guests. All boutique hotels believe in going above and beyond the regular amenities that you find in most chain hotels; instead, they offer a stay experience that’s unlike any other in the world.
A good General Manager can be compared to Atlas, the Greek Titan. While the latter bore the sky aloft, the former carries the burden of the entire hotel on his shoulders. Juggling a variety of responsibilities with a smile, a good General Manager is the epitome of discretion and efficiency. It’s no wonder that they’re considered among the most valuable assets in the hospitality industry.