Guests come to hotels to relax on big fluffy beds, exploit the room service, and have a good time with their friends and family. And when they’re here, they definitely want to capture the fun moments and share them online. Or maybe they want to get some work done, if they’re travelling professionals. However, their hotel experience can go south when they’re met with lousy Internet connection. On an average, guests travel with at least three devices, and they expect all of them to connect quickly and work really well, whether they’re replying to an email, having a video chat, or streaming a movie. But the question is, can modern hospitality provide its guests with a fast and reliable connection that guarantees customer satisfaction?
Social Proof, as a concept, is based on a simple social phenomenon – people are more likely to come to your hotel based on other people’s experience. In this techno-savvy, consumer-centric age, it is being used to influence consumers the world over. Gathering this Social Proof is easy and with targeted dissemination, this proof would be the way for you to expand your business. In this article, we examine the concept and its importance in the Hospitality sector – providing insights into how hoteliers can use this to their advantage.
Branding is an essential component when it comes to running a thriving boutique hotel. Here, we provide a comprehensive overview of brand building by understanding why it is necessary. We also cover some general tips and tricks for those who are getting started with their own venture.
Consumers are the heart and soul of the hospitality industry and they’re becoming smarter, savvier, and more demanding with each passing day. To keep their guests happy and satisfied, hotels must give serious thought to building long lasting customer relationship. This way, their guests not only leave with a favorable impression of the establishment, but also become its brand ambassadors in their day to day life.
The concept of a ‘meeting’ in any work-space can evoke mixed emotions – from dread and boredom to excitement and anticipation – depending upon how it’s undertaken. In the hospitality industry, meetings are key because timely and meaningful communication is what the industry hinges on. This article stresses on the importance of meetings and communication in the industry, aiming to provide some food for thought for those who conduct them on a daily basis.
Nothing beats the excitement of a new romance. But I’m slightly old-fashioned and feel that nothing compares to the satisfaction of being in a happy and harmonious relationship. Having a partner by your side – someone from whom you draw the strength to face life itself– is valuable. And that’s just one of the benefits of being in a committed relationship. The others you can discover in this article.
It may be one thing to set objectives and goals in life, it is quite different to achieve them. To be successful in whatever you have decided to achieve, you need to work on a well thought out plan with a clear road-map and measurable deadlines. The importance of achieving deadlines cannot be overemphasized. Here we discuss some aspects of the process that will ensure success in your achieving the goal.
The success of any task or assignment can only be measured against well-established and defined goals. These goals have to be within the parameters of measurable or comparable scales. Vague goals or objectives will only help the failure to embrace the person trying to achieve them. Read on how to succeed in your mission.
Commenting on others blogs or articles is a proven strategy to promote you. In addition to increased traffic, it will also build your brand. However there are some conditions that apply.
Blogging is a scientific yet fun way to communicate your message to your audience. However unless you know the audience, there is little chance of knowing what they want