While the pandemic created havoc in the hospitality industry, it also provided an excellent opportunity for the Food and Beverage operations in hotels. The F&B concept have become more dynamic, customer centric and responsive to post pandemic needs. All this resulting in F&B operations becoming a major revenue earner in hotel operations.
A lot has changed in the food service landscape of the hospitality sectors in the last few decades. Hotels have realized that food and beverage options need to be upgraded from the traditional patterns to suit the needs of the current travelers. In this article, I’ll be discussing about this very evolution and how hotels can no longer afford compromises in the food and beverage department.