The hospitality industry has seen a change in the tides after the COVID-19 pandemic and the guests’ preference for contactless experiences. From mobile check-ins to virtual keys, we see why the industry needs to transition from the human to the technological.
One of the first soldiers to fall to the attack of the coronavirus pandemic that enveloped the entire world in 2020 was the hospitality and tourism industry. But ever the survivor, it adapted to the demands of the time and began its journey towards recovery. A year on, the going is painfully slow, but steady nonetheless.
In the wake of the Covid-19 pandemic, the hospitality industry has shambled off down as one of the worst affected sectors. Amidst the gloom, Airbnb once again rises to the top, utilizing their expertise and swiftly transforming themselves to make the best out of the present-day travel scenario. From refunding bookings amounts to offering experiences online, they have been able to engage and retain their two primary stakeholders – guests and hosts. Here is what the hospitality industry can learn from Airbnb on how to win a battle against Covid-19.
COVID-19 has no doubt put a dent in everyone’s business plans, but it has especially affected the hotel industry by taking away a major source of revenue that comes from events and travel. In part one of “How Things Are Likely to Be Post-Pandemic”, let’s discuss this topic in relation to MICE travel and events.
The hospitality industry has always been dependent on technology to make its offerings more relevant to the modern world. However, in the era of the COVID-19 pandemic, technology will be integral to making hotel stay safer for travelers. Hoteliers will have to factor it into their plans going forward so that they’re able to build trust and impart a sense of security to the travelers across the world.
The corona virus pandemic might be the biggest challenge the hospitality industry has faced in years, with travel bans being enforced all over the world and the majority of hotels going empty. However, amidst all the uncertainty lies a strong belief that the industry will recover, slowly but surely. Here’s why.
: In the age of coronavirus, most of us are either stuck at home or right on the frontlines. We’re all cautioning each other to take precautions and practice social distancing. But is that term even correct? Here’s my take on social distancing and what being social really means during a pandemic.
Off to follow your dream of having a hotel of your own. Congratulations. But before you take the plunge, have you kept the basics of such an investment in mind? If not, this post is for you. Read on …
The popularity of boutique hotels among travelers has led to an ever-increasing number of acquisitions in the hospitality industry. However, corporations are struggling to adapt their business models in a way that preserves the individuality of these hotels while also maximizing profits. This article explores the boutique trend and how hotels can ensure that their acquisitions prove successful.
Every hotel would like to proudly display a ‘No vacancy’ sign, which they believe is an indicator of how well they’re doing. However, occupancy isn’t the only metric to decide more profitability. Smaller hotels can just as easily boost their bottom line by employing a few clever marketing strategies.