In the wake of the Covid-19 pandemic, the hospitality industry has shambled off down as one of the worst affected sectors. Amidst the gloom, Airbnb once again rises to the top, utilizing their expertise and swiftly transforming themselves to make the best out of the present-day travel scenario. From refunding bookings amounts to offering experiences online, they have been able to engage and retain their two primary stakeholders – guests and hosts. Here is what the hospitality industry can learn from Airbnb on how to win a battle against Covid-19.
In October, India cautiously decided to restart tourism, taking the first step towards bringing the tourism and hospitality industry back on its feet. How did it go? Let’s find out in this article.
The hospitality industry has taken quite a beating in the past few months due to the COVID-19 pandemic. Now that things are starting to return to some semblance of normalcy, what will the new post-pandemic normal look like for hotels? In part two of the “How Things Are Likely to Be Post-Pandemic”, let’s discuss this in relation to the non-business event industry.
The hospitality industry has always been dependent on technology to make its offerings more relevant to the modern world. However, in the era of the COVID-19 pandemic, technology will be integral to making hotel stay safer for travelers. Hoteliers will have to factor it into their plans going forward so that they’re able to build trust and impart a sense of security to the travelers across the world.
The corona virus pandemic might be the biggest challenge the hospitality industry has faced in years, with travel bans being enforced all over the world and the majority of hotels going empty. However, amidst all the uncertainty lies a strong belief that the industry will recover, slowly but surely. Here’s why.
‘Unprecedented’ – that is the word people are using to describe the pandemic that has brought the world to its knees. And in this situation, all tried and tested measures of crisis management have flown out of the window. If the tourism and hospitality industry are to stay afloat, they will have to find different ways to use this time at hand.