The hospitality industry has always been dependent on technology to make its offerings more relevant to the modern world. However, in the era of the COVID-19 pandemic, technology will be integral to making hotel stay safer for travelers. Hoteliers will have to factor it into their plans going forward so that they’re able to build trust and impart a sense of security to the travelers across the world.
‘Unprecedented’ – that is the word people are using to describe the pandemic that has brought the world to its knees. And in this situation, all tried and tested measures of crisis management have flown out of the window. If the tourism and hospitality industry are to stay afloat, they will have to find different ways to use this time at hand.
Managing Hotels: Nuts and Bolts of Hotel Management is a helpful guide for hotel managers and individuals about the ins and outs of the hospitality industry. The book outlines how to cope with this dynamic business environment and the processes involved in efficient hotel management.
When you think of AI and its applications, your mind always runs to science and tech-based industries. Does it have a role to play in hospitality – a sector that’s driven by human interaction? Surprisingly, yes!
There’s a very common notion in the hospitality industry – that luxury and sustainability will always be at odds with each other, that luxury stands far above any sustainable measures that a hotel can take. But that’s not true and luxury hotels must put eco-friendly measures at the core of their operations if they’re hoping to attract the new segment of travelers who want to enjoy luxury but without it resting heavily on their conscience.
Winning the heart of guests has always kept the hoteliers on their toes. And now, with automation in the mix, the stakes are even higher! Struggling to keep up with the evolving industry trends? Take a look at how you can incorporate the industry’s latest trend, without giving compromising on quality.
Millenials are going to make up 75 per cent of the workforce by 2025. This means that you will have to find a way to work with them, despite all those notions you entertain about them. The key is to understand what makes them tick and use that to your advantage and strike a happy balance at the work place.
The hospitality industry is one of the most dynamic sectors in the world. It places its customers at the heart of its operations and works to deliver the best experience possible. But with changing times and changing demands of new age travelers, what are hotels doing to keep up with them and stay relevant despite the fierce competition in the industry?
The words ‘Artificial Intelligence’ brings to mind fantastic images of a futuristic world where cars fly and holograms replace human interaction. But, in the hospitality industry, the application of AI is less grand, but just as fascinating.
The nature of marketing has changed in the past few decades, as have the tools used to reach to your new audience. Has your marketing strategy evolved in keeping with the times? If not, here are the tools you should factor in when drawing up a promotion plan for your hotel.