Hotel Events & COVID – How is the Pandemic Likely to Impact MICE?






COVID-19 has no doubt put a dent in everyone’s business plans, but it has especially affected the hotel industry by taking away a major source of revenue that comes from events and travel. In part one of “How Things Are Likely to Be Post-Pandemic”, let’s discuss this topic in relation to MICE travel and events.

Setting up a Boutique Hotel: The Basics You Should Keep in Mind






Off to follow your dream of having a hotel of your own. Congratulations. But before you take the plunge, have you kept the basics of such an investment in mind? If not, this post is for you. Read on …






Restoring Loyalty Programs: Drive in More Customers And Boost Your ROI






Today, when the customers are smart and more vigilant of their preferences and needs, it is time to restore your hotel loyalty programs if you already have them. From guest appreciation to incremental revenue, loyalty schemes are something that works in favour of the customers as well as the hotel.






How to Run a Hotel Profitably with a Smaller Room Count






Every hotel would like to proudly display a ‘No vacancy’ sign, which they believe is an indicator of how well they’re doing. However, occupancy isn’t the only metric to decide more profitability. Smaller hotels can just as easily boost their bottom line by employing a few clever marketing strategies.






5 Senses: The Key to Improving Guest Experience in Your Restaurant






Restaurants have become a very competitive market. Now more than ever it’s essential to keep the guests satisfied and provide them with the best experience. In this article, I’m going to explore certain factors that influence customers to choose a restaurant, and the things that should take the forefront as far as improving guest experience is concerned.